Support & Training
Support & Training
Support & Training
Support & Training
FREQUENTLY ASKED QUESTIONS
HOW DO I OPEN A NEW ACCOUNT?
Our account application can be found here. Please complete the form to request an account with Maine Oxy.
HOW DO I ACCESS MY EXISTING ACCOUNT ONLINE?
Please complete our online registration form with your existing account number and online user information. Once we have that we will turn your account on and send you instructions to log in.
HOW CAN I RESET MY PASSWORD?
- First, head over to our login page here.
- Next, click the link for "Forgot Password".
- You will then be asked to enter the email address associated with your account and user.
- Click the reCAPTCHA box and then the “Email Instructions” button.
- An email with instructions to reset your password will be sent to your login email.
HOW DO I PAY AN INVOICE ONLINE?
Easier than ever! Once you've logged in to your account, click on the Invoice History section of your account menu.
From there, select the box next to the invoices you would like to pay and click the orange 'Pay Now' button.
WHAT PAYMENT OPTIONS ARE AVAILABLE?
Our online portal is able to accept credit card payments. To pay over the phone please call us at (800) 377-9433.
CAN I ACCESS MULTIPLE ACCOUNTS ONLINE?
Please email us at shop@maineoxy.com and our support team will help ensure your account is setup to fit your needs.